Last Updated: September 8, 2025
At Dukes of Havasu, we aim to make the ordering and shipping process clear and hassle-free. This Shipping Policy explains how we handle order processing, shipping, and delivery.
1. Order Processing
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Orders are processed during normal business hours (Mon–Fri, excluding holidays).
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Processing times may vary depending on product availability and order volume.
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You will receive an email confirmation once your order is placed and another when it ships.
2. Shipping Methods & Costs
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We offer standard and expedited shipping options at checkout.
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Shipping costs are calculated based on weight, size, destination, and the shipping method you select.
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From time to time, we may offer free shipping promotions—these will be clearly noted at checkout.
3. Delivery Times
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Standard shipping typically takes 3–7 business days within the U.S.
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Expedited options may arrive in 1–3 business days, depending on the carrier.
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International shipping times vary by destination and customs clearance.
Note: Delivery estimates are provided by carriers and are not guaranteed.
4. Order Tracking
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Once your order ships, you’ll receive a tracking number via email.
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Tracking information may take up to 24 hours to update.
5. Delays & Issues
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We are not responsible for delays caused by carriers, weather, customs, or other factors beyond our control.
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If your package is lost or damaged during transit, contact us immediately—we’ll work with the carrier to resolve it.
6. International Shipping
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Customers are responsible for any customs duties, taxes, or import fees charged by their country.
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Delivery times may be longer due to customs inspections.
7. Address Accuracy
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Please make sure your shipping address is correct when placing an order.
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We are not responsible for orders shipped to incorrect or incomplete addresses provided by the customer.
8. Contact Us
If you have questions about shipping or a specific order, contact us at: